The advantages of having a named facilitator with clearly defined responsibilities.Įxplains Everything You Need to Know About Conference Calls.Why each call needs a simple agenda and what information it should contain.Why published guidelines can dramatically improve everyone's experience of conference calls.What advance planning you can undertake to get the most out of each call.Why conference calls present problems that normal telephone calls do not.In order to overcome these limitations, every organization that uses conference calling should have a set of published guidelines that cover both the technical aspects and the accepted etiquette of conference calls. There are several tasks you have to perform to ensure your call is a success including: starting on time, making introductions, stating the objective of the call and making sure that the call follows the agenda.Ĭhapter 9 - What is conference call etiquette? Your expertise as a facilitator and chair will have a profound effect on the outcome of you conference call. You can make your conference calls more effective by taking a constructive approach to how you plan for your calls and how you conduct yourself and interact with others.Ĭhapter 8 - How should conference calls be facilitated? Whilst conference calls have undoubtedly brought substantial benefits to organizations by making personnel more productive and saving considerable sums previously spent on travel, they are not perfect as they can have a serious impact on an individual's productivity.Ĭhapter 6 - Why you may need to adapt your communication style?Ĭonference calls are one of the most often cited pet hates of employees who find that their motivation to participate and provide ideas are shut down by the impersonal and difficult to coordinate nature of the medium.Ĭhapter 7 - Why conference calls benefit from advance planning? This mainly relates to how you behave and your attitude during the call.Ĭhapter 5 - How conference calls can affect your productivity? The other aspect that impacts the effectiveness of conference calls is the human element. Whilst the technical issues are less common than in the past, you still need to be aware of certain issues of a technical nature that can impact the effectiveness of your conference calls.Ĭhapter 4 - What are the human factor issues affecting conference calls? These benefits have also been passed onto other organizations such as those of your customers, suppliers and partners, reducing everyone's costs.Ĭhapter 2 - When are conference calls used?Ĭonference calls are typically used for: progress meetings, project updates, gaining approval for decisions, strategy reviews, training and internal communications.Ĭhapter 3 - What are the technical issues affecting conference calls? Through the use of Conference Calls organizations have been able to short-circuit decision-making and reduce the non-productive traveling time and costs that it previously experienced. This free eBook explains how to overcome the problems associated with conference calls. ![]() Even though the technical problems associated with them are becoming less common, many employees find their motivation to participate and provide ideas are shut down by the impersonal and difficult to coordinate nature of these calls. ![]() Click the PDF icon below to download the eBook from the Online Library.īook Description - ISBN 978-1-62620-997-8 (34 Pages)Ĭonference calls are one of the most often cited pet hates of employees.
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